Transparency and Accountability

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In alignment with our core values of transparency and integrity, ELAF RD is committed to providing stakeholders and the public with comprehensive information about our operations and programs. We believe that by sharing this information openly, we contribute to increased accountability and strengthen trust among our stakeholders.

Information Shared Publicly by ELAF RD Includes:

  1. Legal Status, Purpose, and Governance Structure: Clear insights into our legal standing, organizational mission, and the structure governing our operations.
  2. Program and Project Descriptions: Detailed information about our ongoing programs and projects, ensuring transparency in our initiatives.
  3. Organizational Policies: Access to our organizational policies, reinforcing our commitment to ethical practices.
  4. Financial and Annual Reports: Publication of financial reports and annual reviews, providing a comprehensive overview of our financial health and performance.
  5. Strategic Documents: Sharing strategic documents that guide our long-term vision and objectives.
  6. Memberships and Accreditations: Information about Elaf’s affiliations and accreditations within relevant networks.
  7. Strategic Partners and Key Supporters: Acknowledgment of our valued partnerships and supporters, recognizing those instrumental to our success.
  8. Case Stories from Projects: Illustrative narratives highlighting the impact of our projects, offering a deeper understanding of our work.

How to Request Information:

For information not available on our website, stakeholders and interested parties can contact ELAF RD via email at [email protected]. Each application should include specific details and dates relevant to the information requested.

Information Request Handling:

  • Requests will be acknowledged within 5 working days.
  • Responses will be provided within 20 working days.
  • Rejected requests will be accompanied by clear reasons for denial.

Access Denied:

Requests may be declined for reasons such as lack of good faith, malicious intent, potential security risks, privacy concerns, confidentiality breaches, copyright restrictions, or disproportionate time or financial costs.

Languages:

All ELAF RD information is available in Arabic, English and Turkish, with certain policies translated into three languages.

Historical Information:

Efforts will be made to process historical information requests, recognizing that some details may not be readily available.

Appeals Process:

Applicants dissatisfied with outcomes can utilize our appeals process, which will be reviewed by the Chief Executive Officer (CEO).

ELAF RD remains committed to fostering a culture of openness and continuous improvement, and we invite our stakeholders to engage with us in this spirit of transparency.

Personal Data Protection at ELAF RD

We, at ELAF RD, appreciate the importance of protecting the privacy and confidentiality of individuals’ Personal data. We are committed to providing a safe and secure environment for information and fully adhere to the provisions of the Personal Data Protection Law (KVKK) No. 6698 in the Republic of Turkey.

Within the framework of these commitments, ELAF RD has the following rights:
1. Data Collection and Processing: We will lawfully collect and process personal data (for employees, suppliers, beneficiaries, or anyone with a legal connection to ELAF RD) in accordance with the law.
2. Individual Consent: We will obtain explicit consent from individuals (employees, suppliers, beneficiaries, or anyone with a legal connection to Elaf Relief and Development Organization) before collecting their personal data and respecting their rights to control their personal information.
3. Data Security: We will take the necessary measures to protect personal data from loss or unauthorized access.
4. Access and Correction: We will give individuals the right to access and correct their personal data when needed.
5. Data Sharing: We reserve the right to share some data with donors, auditors, and decision-makers upon request or need for legal or administrative purposes.

We are committed to regularly reviewing and updating our policies and procedures to ensure our continuous compliance with the best data protection standards. We encourage individuals with any inquiries or concerns about processing their personal data to contact us.

 

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